Payment, Shipping & Return
Hakam Din accept payments via PayPal and wire transfer . At checkout, you will have PayPal and bank Wire Transfer as payment options. (wire transfer option will be visible only if your order is above US $ 200) You can also pay with any of your credit or debit cards using PayPal or Western Union. (please contact us if you want to pay via western union)
PayPal lets anyone with an email address to securely, conveniently, and cost-effectively send and receive payments online using their bank account, credit or debit card. It is free to open and send money using a PayPal account.
After confirmation of your order, you will receive an Invoice with bank details i.e. IBAN and swift code for wire transfer to our bank account.
Expedited Worldwide shipping:
Hakam Din use DHL, UPS and FedEx for Expedited worldwide shipping; you can track your item at their websites. Normally they takes 3 to 4 days to deliver at your door. (delivery time varies, subject to country/zone)
Please keep in mind when selecting an expedited shipping option. Not all of the items listed on our site are available immediately, so selecting 3-4 Day Shipping does not necessarily mean your order will arrive in 3-4 days..
Normal Worldwide shipping:
Hakam Din use National Postal Service for Normal worldwide shipping; You will receive it through your National Postal Service. Normally they takes 15 to 20 days to deliver at your door. (delivery time varies, subject to country/zone)
Hakam Din ships worldwide by Air, Sea & Couriers. You will be charged original freight cost / Invoice by the shipping company.
Hakam Din does do combine shipping as well; you have to pay 100% shipping cost for the first item and 50% for each additional item. (Note: Please contact us after buying multiple items from different categories to get the shipping refund.)
Wholesale Combine Shipping:
Hakam Din does do combine shipping, you will be charged original freight cost / Invoice by the shipping company.
You will receive Hakam Din's "in stock" item from our warehouse is USA and all other items from our factory in Pakistan.
Hakam Din do not charge any tax what-so-ever, but for item coming to you from our factory in Asia, you might have to pay Import duties, other taxes, brokerage fee and charges upon arrival of the item. These charges are not included in the item price or shipping cost. If you need our help in this regard, then please contact us.
If , by any chance, YOU do not like the item then you may return the item for a full refund of the item price (not shipping), or exchange within 14 days of receipt. Buyers will be responsible for the return shipping cost. Returned item must be in the original packaging and condition showing no signs of wear or abuse.
Damage upon Arrival:
If you have received a damaged package upon arrival, please notify us within 48 hours of receipt. We will request digital pictures of the damage item and move further from there.
We will contact the carrier who delivered this and start the claim. Claims should take 3-5 days. Please hold on to the damaged merchandise, the box, and all the packing material. The shipper will determine if the damage is their fault, and will contact us with the outcome.
Return Address: (Please send returns direct to our factory.)
Hakam Din & Sons
21-176 Hakam Din St
Sialkot- Pakistan 44000
Please write on the package "damaged item return to sender"
Our Low Price Commitment:
Your satisfaction is our top priority. Although, we cannot make everyone happy but we will make sure you are satisfied with your purchase. If you have any questions then please do not hesitate to contact us, we will get back to you with in 24 hours.